Legal & Compliance

Privacy Policy

KSN Credence Commodities Trading Private Limited is committed to protecting your personal data in accordance with SEBI regulations, the IT Act 2000, and the DPDP Act 2023.

Effective Date: April 13, 2026 | Updated Periodically
01

Introduction

This Privacy Policy describes how KSN Credence Commodities Trading Private Limited ("Company", "We", "Us", or "Our") collects, uses, processes, stores, and protects personal information of clients and users.

We are a registered stockbroker and commodities trading entity and a member of the National Stock Exchange of India (NSE), Bombay Stock Exchange (BSE), Multi Commodity Exchange of India (MCX), and a Depository Participant with Central Depository Services Limited (CDSL).

Applicable Laws & Regulations

  • Information Technology Act, 2000 and SPDI Rules
  • SEBI (Stock Brokers) Regulations and circulars
  • Exchange bye-laws and regulations (NSE, BSE, MCX)
  • Depository regulations (CDSL/NSDL)
  • Prevention of Money Laundering Act, 2002 (PMLA)
  • SEBI KYC Registration Agency (KRA) Regulations
  • Digital Personal Data Protection Act, 2023 (DPDP Act), as applicable
02

Scope

This Policy applies to:

  • Clients opening or maintaining trading and/or Demat accounts
  • Users of our website, mobile applications, and platforms
  • Prospective customers undergoing onboarding or KYC
  • Authorized representatives acting on behalf of clients
03

Data Fiduciary & Definitions

For the purpose of this Policy:

  • Company refers to the Data Fiduciary responsible for processing personal data
  • Client / User refers to the Data Principal whose data is processed
  • Grievance Officer refers to the designated officer for handling privacy concerns
04

Consent

We collect and process personal data only with explicit, informed, and specific consent.

By submitting your information or availing our services, you:

  • Provide consent for KYC/AML verification and regulatory compliance
  • Authorize sharing of information with regulators and intermediaries as required by law
  • Acknowledge that certain processing is mandatory for account opening and trading services
Note: Consent is not implied through mere use of services and may be withdrawn where legally permissible under applicable law.
05

Information We Collect

We collect only such data as is necessary for lawful and regulatory purposes.

Personal

  • Full name & DOB
  • PAN, Aadhaar, Passport
  • Photograph & Signature
  • Address, Email, Phone

Financial

  • Bank account & IFSC
  • Income & Net worth
  • Investment objectives
  • Demat holdings

Regulatory / KYC

  • FATCA/CRS declarations
  • PEP status
  • AML risk classification
  • CKYC/KRA records

Transactional

  • Trade orders & execution
  • Margin & ledger balances
  • Settlement info
  • Payout details

Technical

  • IP address & device ID
  • Browser type
  • Login & session logs
  • Cookies & usage data
06

Purpose of Data Processing

We process personal data for:

  • Account opening and onboarding
  • KYC and regulatory compliance
  • Execution of trades across NSE, BSE, and MCX
  • Clearing, settlement, and depository operations
  • Risk management and surveillance
  • Fraud detection and prevention
  • Regulatory reporting and audits
  • Customer support and grievance handling
07

Data Sharing and Disclosure

7.1 Regulatory Authorities

We may share data with:

  • Securities and Exchange Board of India (SEBI)
  • Stock exchanges (NSE, BSE, MCX)
  • Depositories (CDSL/NSDL)
  • KYC Registration Agencies (KRA)
  • Financial Intelligence Unit (FIU-IND)
  • Income Tax Department and other statutory authorities

7.2 Service Providers

  • Banks and payment gateways
  • Clearing corporations
  • Technology and cloud service providers
  • KYC verification agencies
All third parties are bound by confidentiality and data protection obligations.

7.3 Legal Requirements

  • Pursuant to legal obligations or court orders
  • For fraud detection or investigation
  • To enforce legal rights
Important: We do not sell or rent personal data to any third party.
08

Data Security Measures

We implement robust technical and organizational safeguards:

TLS/SSL Encryption Encryption at Rest Role-Based Access (RBAC) Multi-Factor Auth (MFA) Immutable Audit Logs VAPT Testing SEBI Cyber Framework
09

Data Retention

Personal data is retained only for as long as required under applicable laws, including SEBI, Exchange, Depository, and PMLA regulations.

Data may be retained for longer periods where required for:

  • Legal proceedings
  • Regulatory audits
  • Dispute resolution
After expiry of retention requirements, data is securely deleted or anonymized.
10

Data Principal Rights

Subject to applicable law, you have the right to:

Access

Access your personal data held by us

Correction

Request correction or updates to your data

Withdraw Consent

Withdraw consent where applicable

Deletion

Request deletion where legally permissible

Grievance

Lodge complaints regarding data usage

Nominate

Nominate a representative for data rights

11

Cookies and Tracking

We use cookies and similar technologies for:

  • Authentication and session management
  • Security and fraud prevention
  • Analytics and system performance
Users may disable cookies via browser settings; however, certain platform features may not function properly as a result.
12

Third-Party Links

Our platforms may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.

13

Cross-Border Data Transfer

Personal data may be processed or stored outside India only where:

  • Adequate safeguards are in place
  • Such transfer complies with applicable Indian laws and SEBI regulations
14

Data Breach and Incident Response

In the event of a data breach, we will:

  • Take immediate containment and mitigation measures
  • Conduct an internal investigation
  • Notify affected users and relevant regulatory authorities as required under applicable law
  • Implement corrective actions to prevent recurrence
15

Grievance Redressal

For privacy-related concerns or to exercise your rights, please contact our Grievance Officer:

Grievance Officer

Jaswinder Singh Monga

Grievances will be addressed within timelines prescribed under applicable law.

16

Policy Updates

This Policy may be updated periodically due to:

  • Regulatory changes
  • Operational requirements
  • Business updates
The revised Policy will be published on our website with an updated effective date. We encourage you to review this page periodically.
17

Governing Law & Dispute Resolution

This Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts at Lucknow.

18

Contact Information

For any questions or concerns regarding this Privacy Policy:

Get in Touch

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ATTENTION INVESTORS

The brand name StocKart and logo are the registered trademarks of Ksn Credence Commodities Trading Pvt. Ltd. | The cost-effective brokerage plans make StocKart a trustworthy and reliable online stockbroker. Available on both the web and mobile, it offers unmatched convenience to traders. If you are considering opening a demat account online, then StocKart is just the right place for you.

StocKart, Member of Multi Commodity Exchange of India Ltd. MEMBER ID - 55805, National Stock Exchange MEMBER ID - 90358, Bombay Stock Exchange of India MEMBER ID - 6772, CDSL DP ID- 96300, AMFI Registration Number - 320687, KAZMI CHAMBERS (SECOND FLOOR), SF-01, 9A/5 PARK ROAD, HAZRATGANJ, LUCKNOW Company E-mail ID : info@stockart.co.in Investor Complaint E-Mail ID: support@stockart.co.in Compliance Officer Name : Jaswinder Singh Monga Mail ID: support@stockart.co.in, Ph. No : 0522-4026981,9389739295. Key Managerial Personnel :SHASHANK GUPTA.

FMC/Sebi Registration No : INZ000178736, CIN No. U51101UP2013PTC059797. Registered/Corporate office : Second Floor, SF-01, 9A/5, Kazmi Chamber, Park Road,Raj Bhavan Colony, Hazratganj. Lucknow UP 226001, +91 0522-4026981, info@stockart.co.in.

Investments in securities market are subject to market risks; read all the related documents carefully before investing.

Prevent Unauthorized Transactions in your demat/trading account-update your Mobile Number/Email ID with your stock broker/Depository Participant. Receive information of your transactions directly from Exchanges on your mobile/email at the end of day and alerts on your registered mobile for all debits and other important transactions in your demat account directly for NSDL/CDSL on the same day. Issued in the interest of investors.

KYC is a one time exercise while dealing in securities markets. Once KYC is done through a SEBI registered intermediary (Broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.

In addition to client based business, we are also doing Proprietary Trading.
Brokerage will not exceed the SEBI prescribed limit

No need to issue cheques to investors while subscribing to the IPO. Just write the bank account number and sign-in the application form to authorise your bank to make payment in case of allotment. No worries of refund as the money remains in the investor's account. For Rights and Obligation, RDD, Guidance Note

Procedure to file a complaint on Filing of complaints on SCORES — Easy & quick: Register on SCORES portal. Mandatory details for filing complaints on SCORES: Name, PAN, Address, Mobile Number, E-mail ID. Benefits: Effective Communication,Escalation Matrix Support: IG Escalation Matrix, Account Closure, SMART ODR, Complaint status Support: Complaint status Evoting Link. Speedy redressal of the grievances Click Here :- 1. RIGHTS & OBLIGATIONS, 2. RISK DISCLOSURE DOCUMENT, 3. DO'S & DON'TS,4. PRICING,5. PRIVACY,6. REFUND,7. TERMS & CONDITIONS.